Motorcodes Industry Code of Practice

Unipart Car Care Centres are required to subscribe to Motor Codes who operate the Industry Code for Car Service and Car Repair

What do Motor Codes do?

Motor Codes operates a self-regulatory code of practice for garages across the country, ensuring that motorists receive consistently high standards of service. Supported by consumer groups and government, including the Department for Transport, Motor Codes raises standards across the industry and the Golden Garages competition forms an important part of this process.

What is the Industry Code for Car Service and Car Repair Code?

The code helps motorists to identify responsible garages, offers a structured complaints procedure and promotes good customer service. More than 6,500 garages in the UK subscribe to the Code and millions of motorists benefit from its protection and standards, in addition to the free advice line and dispute resolution service.

What does the code offer you, the motorist?

Motorists are able to search for garages that subscribe to Motor Codes via its online Garage Finder tool and can make an informed decision on where to take their car, based on the feedback of other garage customers.  Ratings are viewable on garage profile pages and current statistics show that over 95% of Motor Codes customers would recommend their garage to friends and family.

Also available:

• A free motoring advice line (0800 692 0825)
• Free conciliation and low cost, legally binding arbitration

Further Motor Codes information is available at www.motorcodes.co.uk

Enter your postcode or town in our Garage Finder (the red box to the top right) to find your nearest Unipart Car Care Centre and their Motorcodes Review Score.