Motor Codes gets OFT Backing

Put your trust in Unipart Car Care Centres as OFT backs garage network Motor Codes offers reassurance for motorists

 Motorists can now identify the UK's best garages with the full backing of the OFT.  The Motor Industry Code of Practice for Service and Repair, run by automotive body, Motor Codes, has become the latest of only 12 consumer codes to reach the exacting standards needed for full OFT approval.

The OFT endorsement is a confidence booster for motorists looking for a local garage to trust with their car. All Unipart Car Care Centres are signed up to the Motor Industry Code of Practice giving you the reassurance that when you take your vehicle to a Unipart Car Care centre, you are receiving the best possible service.

Choosing from a range of Unipart Car Care Centres in your area is made easy with the support of real-time feedback and ratings from previous users at www.motorcodes.co.uk. Motorists are encouraged to complete an online survey after every visit giving valuable recommendations for future visitors.

Most reassuring for customers of Motor Codes garages is the backing of a team of independent experts at the Motor Codes Freephone Advice Line.  And if anything does go wrong, Motor Codes operates a Fast Track resolution service that aims to resolve any issues while the car is still in the garage, alongside a more formal conciliation and legally binding arbitration service for more complicated cases.

Motor Codes operates three codes of practice, outlining the level of customer service that motorists should expect in relation to new car sales, car service and repair and warranty products. Its advice line, with free conciliation service for motorists, acts as an independent intermediary and its activities are overseen by a compliance panel, currently chaired by Ron Gainsford OBE, chief executive at Trading Standards.

For more information visit www.motorcodes.co.uk